Terms of service
Welcome to RoamCozy. By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully.
1. General Terms
RoamCozy operates the website: https://roamcozy.shop Throughout these terms, "we," "us," and "our" refer to RoamCozy. By using our site, you confirm that you are at least 18 years old or have parental consent, and that you have the legal authority to enter into this agreement.
2. Products & Descriptions
We make every effort to display our products accurately, including colors, images, and descriptions. However, we cannot guarantee that your screen's display will be perfectly accurate. Minor variations in color or appearance do not constitute a defect.
3. Pricing & Payment
All prices are listed in USD (or local currency where applicable) and are subject to change without notice. We reserve the right to correct pricing errors. Payment is processed securely through our third-party payment providers. By completing a purchase, you confirm that the payment information you provide is accurate and that you are authorized to use that payment method.
4. Orders & Availability
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud. If we cancel your order, we'll notify you and issue a full refund.
5. Shipping & Delivery
Shipping times are estimates and not guarantees. RoamCozy is not liable for delays caused by carriers, customs, weather, or other circumstances beyond our control. Risk of loss transfers to you upon delivery to the carrier. Please refer to our Shipping Policy for full details.
6. Returns & Refunds
We offer a 30-day satisfaction guarantee on eligible items. Please refer to our Return & Refund Policy for complete terms and instructions.
7. Product Use & Safety
Our heated wearable blankets contain electrical heating elements and a rechargeable power bank. By purchasing, you agree to:
- Read and follow all care and safety instructions included with your product
- Use the product only as intended
- Not modify, disassemble, or alter any electrical components
- Keep the product away from water when connected to power
- Supervise use around children, elderly individuals, or anyone with reduced sensitivity to heat
RoamCozy is not responsible for injury or damage resulting from misuse, modification, or failure to follow safety guidelines.
8. Intellectual Property
All content on this website—including text, images, logos, graphics, and product designs—is the property of RoamCozy and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
9. User Conduct
You agree not to use our website for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the site's functionality. We reserve the right to terminate access for users who violate these terms.
10. Limitation of Liability
To the fullest extent permitted by law, RoamCozy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product in question.
11. Indemnification
You agree to indemnify and hold RoamCozy harmless from any claims, damages, or expenses arising from your violation of these terms or misuse of our products.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of any external websites.
13. Privacy
Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These terms are governed by the laws of [Your State/Country]. Any disputes shall be resolved in the courts of [Your Jurisdiction].
15. Changes to Terms
We may update these Terms of Service at any time. Changes take effect upon posting to this page. Your continued use of the site constitutes acceptance of any modifications.
16. Contact Us
Questions about these terms? Reach us at:
Email: support@roamcozy.com